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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristen Ausherman

Kristen Ausherman

October 31, 2024

5  out of  5
rating by Kristen Ausherman
"We’ve been with State Farm for years however we recently moved over to Brian Maloney. He’s the definition of what makes the difference when it comes to a personalized insurance agent. His service is five star. He has extensive experience in the industry and over delivers in customer service. We are very fortunate to have him as our agent and feel confident that he will always have our best interest at heart. I would highly recommend him for all your insurance needs!"
We responded:
"Thanks Kristen!! So happy to help! "
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Frank Canaday

October 8, 2024

5  out of  5
rating by Frank Canaday
"Brian & his team are ALL-STARS! They work together to creatively solve insurance needs with products as they exist, from assessing & managing customer risk, to plans for coverage and claims assistance when needed. I'm sure they'd reduce prices if they could, but alas, that's not in their power...oh well... Call 'em, I think you'll be glad you did."
We responded:
"Thank you for the kind words Frank!"
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Zach Taylor

September 13, 2024

5  out of  5
rating by Zach Taylor
"Always going above and beyond"
We responded:
"Thanks Zach!"
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Hannah Farley

July 26, 2024

5  out of  5
rating by Hannah Farley
"Jennifer is the best! Through all my incidents, she has been there going above and beyond. She takes the pressure off and takes care of everything you might need! Always there to help when you need it the most!"
We responded:
"Thanks Hannah! Jennifer is great!"
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jim surace

July 10, 2024

5  out of  5
rating by jim surace
"I requested a change in my homeowner insurance in the morning and it was completed and I was notified by early afternoon. Best service we received in a long time."
We responded:
"Thanks Jim!!"
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Moe Pee

May 31, 2024

5  out of  5
rating by Moe Pee
"I cannot thank Krystal from SF enough. I’ve been her client for 4 years..Pure excellence in customer service.Very knowledgeable and transparent any concerns or questions I had she has resolved in a timely manner almost to fast lol .Any car I added or took off was done in less then 2 mins. That’s helps especially when time is of the essence.. Always looking for discounts for me and the pure professionalism I get from the team cannot be matched..Guys take notes the Maloney team does it the best! Give these guys referrals because they deserve them."
We responded:
"Thanks Moe! Krystal is AWESOME!"
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Amanda Rothwell

May 14, 2024

5  out of  5
rating by Amanda Rothwell
"Amazing customer service and care. Brian and his team went to great lengths to ensure my complex claim was handled properly."
We responded:
"I’m glad we could assist. Thanks Amanda!"
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Macie Mohler

April 15, 2024

5  out of  5
rating by Macie Mohler
"Jennifer was very kind helping one of her customers and made the whole process very easy. - Macie with Mavis Tires and Brakes"
We responded:
"Thanks!!"
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DeWayne Bone

February 26, 2024

5  out of  5
rating by DeWayne Bone
"Been with Brian since 2011 and he has always gone above and beyond anything I would expect of an agent. Very personalized service. With State Farm for over 40 years."
We responded:
"Thanks DeWayne!!"
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Natalie Fannin

January 26, 2024

5  out of  5
rating by Natalie Fannin
"Amazing office and service!!!! Brian and his staff, Jennifer and Crystal, are fantastic. Will go above and beyond to get what you need. Truly appreciate their fast, friendly and attentive service! Been a customer for years and cannot imagine anywhere else!"
We responded:
"Thanks Natalie! We love taking care of you and your family!"
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Courtney Hesson

December 21, 2023

5  out of  5
rating by Courtney Hesson
"Knowing the family brought me to Brian’s office… but Jennifer and Krystal are why I stay! They make me feel SO COMFORTABLE asking all the hypothetical questions I can think of, and answer them with clarity. Krystal and Jennifer feel more like friends, albeit professional. They enable me to have confidence in my decisions with insurance. Thank you for all that y’all do and for being so supportive to your customers. ❤️"
We responded:
"Thanks Courtney! Jennifer and Krystal are absolutely wonderful and I’m lucky to have them! "
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brenda whalen

November 16, 2023

5  out of  5
rating by brenda whalen
"I could not have asked for a better agent than Brian Maloney. After a totaled car and a flooded kitchen in a 2 week period, it was an ordeal, but Brian went to great lengths to make sure everything was handled and got me taken care of. There were some complications and every time i reached out he was responsive in minutes if not seconds!! Calling me and with the State Farm claim managers to ensure I got everything covered as timely as possible. When additional costs came in, he made sure they were submitted and reimbursed. When I had questions he got me answers. It was a mess for me, but Brian made it as well managed as anyone could ever hope from an insurance perspective."
We responded:
"Thanks Brenda! This is the promise I provide after we sell you the piece of paper! We appreciate you trusting us with your insurance needs!"
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Rick Plaskett

November 11, 2023

5  out of  5
rating by Rick Plaskett
"Can’t say enough great things about Jennifer S. and the team at Brian Maloney-State Farm Insurance. From my initial contact a year ago to continuing to be an available insurance resource “Like a Good Neighbor” yes they are there! From answering my many questions about policy coverage’s, to explaining deductible options she is patient and thorough in her attention to detail and follow up. With the ever increasing rise in insurance costs, and with so many company’s in the market, it is reassuring to know that there are still business’s that do genuinely value their customers."
We responded:
"Thank you Rick! This is very important to us and we do genuinely care about you and ALL of our policyholders. I’m glad you feel it and I’m happy Jennifer is there to help. "
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James Thorndike

October 29, 2023

5  out of  5
rating by James Thorndike
"Brian and his team are great to work with and genuinely care and are there to help you."
We responded:
"Thanks James! "
Profile photo of Claudiu Dima

Claudiu Dima

October 26, 2023

5  out of  5
rating by Claudiu Dima
"My family and I have been with Brian for many years and we've always been very satisfied with our home/auto coverage. We recently went through a roofing claim that required a new roof to be installed. We worked with a local company Brian recommended and the entire process was very smooth!"
We responded:
"Thanks Claudiu! I’m glad we could help you through the claims process! "
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Avni Chokshi

July 27, 2023

5  out of  5
rating by Avni Chokshi
"Jennifer has been so amazing. I've had multiple instances where I've needed her assistance and she has been very prompt and has made stressful situations much easier to manage. She answers every question I ask and makes sure I have also the information I need. She's great at her job and also just a genuinely kind person. Can't say enough good things about her and all the help she has provided!!"
We responded:
"Thanks Avni! Jennifer is a huge asset to our team and I’m glad you had such a great experience!!"
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Chris Braun

April 13, 2023

5  out of  5
rating by Chris Braun
"I have been a client of Brian’s for many years. He always goes above and beyond to make sure my family’s insurance needs are met. This includes explaining the coverage and options that are available. On a recent claim he stayed in constant communication, advocated and took care of us through the process. I highly recommend talking to Brian Maloney about your insurance needs. His experience and dedication to client service goes a long way in having the right outcomes."
We responded:
"Thank you Chris. I have enjoyed taking care of your family for the last 15 years. I’m glad I was able to help and look forward to helping your family in the future!"
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Jose Luis Fernandez

March 22, 2023

5  out of  5
rating by Jose Luis Fernandez
"Brian and his team are great. They are very friendly, quick to reply, they help you with any questions you may have and are SUPER fast making sure your claims move forward. Highly recommended."
We responded:
"Thanks Jose! We always want to answer questions quickly. Customer service is VERY important to us!!"
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Joseph Pavel

March 11, 2023

5  out of  5
rating by Joseph Pavel
"Brian has gone the extra mile to earn my family’s business both at the personal and business level. He is upfront, honest, and is willing to go the extra mile to earn your business. So far, it’s been a pleasant experience!"
We responded:
"Thanks Joe! I look forward to serving your family for years to come!"
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Lisa Hight

February 24, 2023

5  out of  5
rating by Lisa Hight
"By far some of the best costumer service I've ever received. Brian and his team are consistently reliable, knowledgeable and patient. It is easy to get in contact with them and they always follow through. Highly recommend!"
We responded:
"Thanks Lisa!! We try hard to do all of those things! "
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Scott Neck

January 25, 2023

5  out of  5
rating by Scott Neck
"Brian is phenomenal! Any time I have questions or need help, he is quick to respond and makes the process so easy."
We responded:
"Thanks Scott! We try to make it as quick and easy as possible!"
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Thomas Knight

January 6, 2023

5  out of  5
rating by Thomas Knight
"Always friendly quick and super professional. Thanks."
We responded:
"Thanks Thomas! All of those traits are non negotiable in my office!"
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Gail Smith

December 5, 2022

5  out of  5
rating by Gail Smith
"Been with them over 10 years of great service"
We responded:
"Thanks Gail! Looking forward to many more!!"
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Gibson cuts Salon and barbershop

October 20, 2022

5  out of  5
rating by Gibson cuts Salon and barbershop
"Awesome source of insurance and just an all around cool group of people. Fast and efficient"
We responded:
"Thank you!!"
Profile photo of Mike Clark

Mike Clark

September 30, 2022

5  out of  5
rating by Mike Clark
"I don’t use Brian but my girlfriend does and I have to tell you I’ve never seen an agent take care of someone The way he has handled her is absolutely wonderful.He is absolutely amazing"
We responded:
"Thanks Mike!!"